Comdexa works with principals: producers, manufacturers, refiners, mills, farmers, verified allocation holders and qualified end buyers. You confirm that you are a corporate principal or an authorised representative of one.
Unauthorised brokers, consultants and unapproved mandates cannot be listed as suppliers. A mandate holder may join as an agent through DealVerify. A Sourcing Partner may introduce suppliers or manufacturers, and each party they introduce must pass full verification.
Comdexa Limited is a corporate counterparty verification and document security infrastructure provider incorporated in Hong Kong. It is not a registered financial broker-dealer, trade exchange or escrow provider, and it is not a legal party to any sale and purchase agreement (“SPA”) signed between a buyer and a supplier.
Comdexa never holds, moves or escrows commercial transaction funds. Buyers and suppliers sign the contract and settle payment directly, bank to bank.
Before anyone is introduced, we check company registration, licences and permits, ownership and identity (including ultimate beneficial owners), sanctions screening, and proof of activity: producers must prove production, and buyers must prove purchasing capacity and funds. We may ask for further documents at any time. Matching, VerityDoc access and introductions are not available until verification is approved.
Verification typically takes 3–5 working days from receipt of complete documentation. This is an estimate, not a commitment, and may take longer for complex structures, entities in several jurisdictions or incomplete submissions.
You confirm that everything you submit is accurate, complete and not misleading, and that you will tell us promptly if it changes. We may decline an application or withdraw verification if documents cannot be verified, details do not match public registries, the bank account name does not match the registered company name, proof of activity or past trade is missing, required permits are missing, or the submission comes from an unauthorised broker, consultant or unapproved mandate. If we decline, we will tell you why, and you may re-apply once the issue is fixed.
Verification confirms only that a counterparty has satisfied our documentation criteria at the time of review. It does not guarantee financial capacity, commercial performance, product availability or local regulatory compliance.
Agents submit qualified buyer profiles to Comdexa. Agents never receive supplier contact details. Comdexa screens the buyer and authorises any connection. Unverified brokers or buyers may not contact a verified supplier directly.
You must not bypass Comdexa to deal directly with a counterparty that Comdexa introduced to you, in order to avoid commission or fees. This is strictly prohibited under these Terms and any participation terms you sign.
Trade documents are shared only through VerityDoc. Each page is stamped with the viewer’s verified name, company and a timestamp, and every view and access attempt is recorded in an audit log.
You must not download, copy, photograph, screenshot, forward or otherwise redistribute documents or their contents. VerityDoc cannot technically prevent someone photographing a screen, but because each page carries the viewer’s identity, unauthorised sharing can be traced and may lead to immediate removal from the platform and legal action.
You must keep all documents and counterparty information you see on the Platforms confidential and use them only for the transaction they relate to.
You must not use the Platforms to commit or facilitate fraud, to misrepresent your identity, ownership, products or financial standing, to upload forged or altered documents, or to trade with sanctioned parties. We do not admit sanctioned origins or parties (UN and OFAC lists), hazardous waste, illegal or conflict minerals, or unrefined ore without export permits.
You must not scrape the Platforms, probe their security, interfere with their operation, or try to access accounts or documents that are not yours.
We may suspend or end your access immediately if you breach these Terms, provide false information, or put the network or its participants at risk.
The Platforms, their design, text, software and trademarks belong to Comdexa or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Platforms for their intended business purpose. You keep ownership of the documents you submit and grant us the rights needed to review, store and display them as described in these Terms and our Privacy Policy.
The Platforms and all services are provided “as is” and “as available”. Our Disclaimer forms part of these Terms.
To the fullest extent the law allows, Comdexa is not liable for indirect, incidental or consequential loss, for loss of profit, business or opportunity, or for any default, delay or misrepresentation by a buyer, supplier, agent or other participant. Our total liability to you for any claim arising from the Platforms is limited to fees you paid. Nothing in these Terms excludes liability that cannot be excluded by law.
You agree to compensate Comdexa for loss arising from your breach of these Terms, your misrepresentation, or circumvention.
These Terms are governed by the laws of the Hong Kong Special Administrative Region.
If any part of these Terms is found unenforceable, the rest remains in force. A delay in enforcing a right is not a waiver of it. These Terms, the Disclaimer, the Privacy Policy, and any participation terms you sign are the whole agreement between you and Comdexa about the Platforms.
We may update these Terms. The updated version applies from the date shown at the top of this page. If you keep using the Platforms after that date, you accept the updated Terms.