Who we are
Comdexa Limited (“Comdexa”, “we”), incorporated in Hong Kong, operates comdexa.com, veritydoc.info and dealverify.site. We decide how and why personal data collected through these Platforms is used. Registered address: RM 1608, 16/F, APEC Plaza, 49 Hoi Yuen Road, Kwun Tong, Hong Kong, SAR. Privacy contact: info@comdexa.com. Data protection officer: Stuart Phillips.
We handle personal data in line with the laws that apply to us, including Hong Kong’s Personal Data (Privacy) Ordinance and, where they apply, the UK and EU GDPR.
What we collect
- Application details: company name, website, country, main commodity, contact name, corporate email, phone or WhatsApp number, and for buyers the typical monthly volume.
- Verification documents: company registration, licences and permits, ownership and identity details, proof of production or funds, and bank details. These can contain personal data about directors, owners and signatories.
- VerityDoc activity: the viewer’s verified name, company, IP address, timestamps, pages viewed and time spent.
- Agent data: DealVerify registration details, course and quiz results, and payment records for the one-time USD 49 payment (STRIPE).
- Newsletter and enquiries: your email address and any message you send.
- Technical data: IP address, device and browser information, and cookie data (see our Cookie Policy).
Why we use it
- To verify companies, owners and signatories, and to screen against sanctions lists.
- To authorise introductions between verified counterparties.
- To run VerityDoc, including identity watermarks and audit logs that protect documents.
- To train and qualify agents, and to calculate and pay commissions.
- To answer your enquiries and, if you subscribe, send you our articles.
- To prevent fraud and keep the Platforms secure.
- To meet legal obligations and respond to lawful requests.
Who we share it with
- Counterparties: only what is needed for an authorised introduction, such as verification status. Documents are shared through VerityDoc only.
- Service providers: hosting, form handling and email, payment processing, and any sanctions or identity screening provider.
- Authorities and advisers: where the law requires, or to our professional advisers under confidentiality.
- Business transfers: if Comdexa is involved in a merger, sale or restructuring.
We do not sell personal data.
International transfers
Comdexa operates from Hong Kong , United Kingdom and the Dominican Republic and serves applicants worldwide, so your data may be processed outside your country. Where required, we use appropriate safeguards for those transfers.
How long we keep it
We keep personal data only as long as needed for the purposes above and to meet legal obligations. When an account is closed, documents are archived under our retention standards.
Security
We use access controls and encryption appropriate to the sensitivity of the data. VerityDoc shows documents as an encrypted stream and does not deliver the raw file to the viewer’s browser. No system is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you are, you may have the right to access, correct, delete or restrict the use of your personal data, to object to its use, to withdraw consent, and to complain to a data protection regulator. To make a request, contact info@comdexa.com, We may need to verify your identity first. Some data must be kept for legal or fraud-prevention reasons.
Children
The Platforms are for business use and are not directed at anyone under 18.
Cookies
See our Cookie Policy for the cookies and similar technologies we use.
Changes and contact
We may update this policy. The updated version applies from the date at the top of this page. Questions: info@comdexa.com