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General
What is Comdexa?
Comdexa is a closed network for physical commodity trade. We verify suppliers and buyers before anyone is introduced, protect the documents they share, and train agents on each supplier’s own procedures.
What are the three platforms?
Comdexa does the verification, VerityDoc protects documents, and DealVerify trains and tests agents. Together they are the Verity System.
Is Comdexa a marketplace?
No. There are no open listings or anonymous profiles. Every introduction comes from us, and only after verification.
How long does verification take?
Typically 3–5 working days from a complete application.
What if I fail verification?
We tell you why. You can re-apply once the issue is fixed.
Do you hold our money?
No. Buyer and supplier settle bank-to-bank. Comdexa never holds sale proceeds.
Does Comdexa guarantee the deal?
No. Comdexa verifies counterparties and protects documents. It does not guarantee commercial outcomes and is not a party to the sale contract between buyer and supplier.
Where is Comdexa based?
Comdexa Limited is incorporated in Hong Kong and works with partners internationally.
Suppliers
Does it cost anything to join as a supplier?
No. There is no application, setup, or subscription fee. You pay an agreed commission only when a deal closes and settles bank-to-bank.
Who counts as a supplier?
Producers, manufacturers, refiners, mills, farmers, and verified allocation holders.
What do I need to apply?
Company registration, licences or permits, details of your principals and ultimate beneficial owners, and proof that you produce what you sell.
Can a broker or mandate holder be listed as a supplier?
No. Mandate holders join as agents through DealVerify. Suppliers must prove they produce or hold the allocation themselves.
Will agents or buyers contact me?
No. Agents work through Comdexa, and buyers are introduced only after they are verified.
When do I pay commission?
Only when a deal closes and settles bank-to-bank, at the pre-agreed written terms.
Can I leave the network?
Yes. If you have no deal in progress, give 30 days’ written notice. If a deal is in progress, you can withdraw before the sales and purchase agreement is signed. Going around Comdexa to deal directly with a party we introduced is not allowed.
Agents and Sourcing Partners
Is it free to become an agent?
Registering is free and includes the introduction course. A one-time $49 unlocks every commodity course, tools and live support.
Is the $49 refundable?
No. It is a single, non-refundable, lifetime fee for all current and future commodity training, tools and live support.
How much do agents earn?
60% of the agreed commission on each deal they bring that closes. Comdexa retains 40% to cover platform operations, vetting and document security.
Can you give an example?
On a $10,000 closed commission, the agent receives $6,000 and Comdexa retains $4,000.
Do agents have to pass a quiz?
Yes. Agents study each supplier’s procedures and pass that supplier’s quiz before they can access that supplier’s products.
Can an agent contact the supplier?
No. Agents submit buyers to Comdexa, never to the supplier.
What is the difference between a mandate holder and a Sourcing Partner?
Mandate holders are brokers who bring buyers, and they work as agents. Sourcing Partners mainly bring suppliers or manufacturers.
How are Sourcing Partners paid?
1% of the agreed commission between Comdexa and the supplier. On a $10,000 commission, that is $100.
When is the Sourcing Partner payment made?
Only on concluded deals, only if the party they introduced passed due diligence, and for as long as that party remains on the platform.
Can a Sourcing Partner also be an agent?
Yes. They sign up as an agent, follow the same procedures and earn the standard 60% on deals they bring, on top of the 1%.
Buyers
Does it cost buyers anything?
No. Buyers pay Comdexa nothing, ever.
What do you check for buyers?
Identity, activity, and proof of funds.
Who do I deal with?
Comdexa first. You are introduced to a supplier only after you are verified.
What if I can't show proof of funds?
You will not be introduced to any supplier until you can.
How do I pay?
Directly to the supplier, bank-to-bank.
Why are buyers verified at all?
Suppliers deserve to know who’s asking. It is what makes serious suppliers willing to deal.
VerityDoc and documents
What is VerityDoc?
A secure viewer for trade documents. It is tied to the identity of whoever is looking, and keeps a tamper-proof record of every view.
Can documents be downloaded?
No. Documents stream in the browser and no files are handed over.
What does the watermark show?
The viewer’s verified name, company, and a timestamp across the pages.
What can a supplier see?
Who opened what, when, and for how long. Suppliers also set the exact document permissions for each deal stage.
Can someone still photograph the screen?
No viewer can physically prevent that. The watermark means any leak points back to the verified person who was looking.
Which documents go through VerityDoc?
SGS and quality reports, Bills of Lading, and proof of product.
Commodities
Which commodities do you work with?
Sugar, coffee, cocoa, corn, rice, spices, cotton, metals, and more.
Which metals?
Under Non-Ferrous Metals: copper cathode, A7 aluminium, copper concentrate and copper powder.
What can't be traded?
Anything sanctioned by the UN or OFAC, hazardous waste, illegal or conflict minerals, and unrefined ore without export permits.
My commodity isn't listed. Can I apply?
Yes. If it’s legal, non-sanctioned and non-hazardous, and the supplier passes verification, we can work with it.